Teleservice - EBS (MOSC)

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Charges: Profile option

edited Aug 26, 2018 11:42PM in Teleservice - EBS (MOSC) 9 commentsAnswered

Hi Team,

I am not sure but please confirm that is the profile option with value as follows cannot be used in 12.1.3 relaease?

'Service: Charge Line Default Price List' is set to 'Use value from service request price list'


Actually I don't want the default price list should populate under the Pricing sub tab of the Charges. As per the requirement I want price list should come according to the SAC as SAC have the Order type associated and Order type has the price list attached, so just like in OM as soon as we select Order type, automatically Price list comes so I want same should happen in SR from. Although I know in SR we cannot select Order type but via SAC I want to achieve this solution.

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