Retail Price Management (MOSC)

MOSC Banner

unable to login to RPM v15 after installation

edited Jul 27, 2016 8:25AM in Retail Price Management (MOSC) 10 commentsAnswered ✓

unable to login to RPM v15 after installation

clicking on the "Details" shows below -

com.retek.platform.exception.RetekUnknownSystemException: javax.ejb.EJBException: EJB Exception: ; nested exception is:

com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Could not find user by username: RPM_ADMIN

exception id: 1461843338813 [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]; nested exception is: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Could not find user by username: RPM_ADMIN

exception id: 1461843338813 [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center