Would like to ask if this is a correct behavior whne increasing qty if a component
Hi
Im using siebel 7.8 and was wondering if i issue an update order then on the order i customize the asset and increase the qty will it add a new line item with action code of add? or will it just update the existing component then update the qty and then action code to update?
ex.
Service 1
->Component 1
serial number=aaabb
Update Order
Service 1
->Component 1
Serial number=aaabb
customize to increase qty of componnet 1 to 2
what should have???