PO not fully cancelled due to qty
Hi, need help as to what can be done in the following issue, as to what are my options.
As there is a Purchase Order which has been canceled, there are three lines in PO.
Point 1. out of the three lines two have been canceled and one line remains where the closure status is Open and it has been canceled
Point 2. in line three, quantity received is = .00000088462, which is the reason as why we are unable to cancel
However when I try to use the RETURN option, it gives an error message saying that: NO RECORDS MEET YOUR CRITERIA also through correction there is no record found.