Oracle Weblogic Server (MOSC)

MOSC Banner

Bad feeling on Oracle Support

edited May 17, 2016 5:05AM in Oracle Weblogic Server (MOSC) 12 commentsAnswered

I have created some Service Request in the Oracle Support for over 6 months. They reply me once a month with some useless questions like: " you have any PSU on top of ...?"  "I will update you soon..." "Sorry for the delay. Could you please verify..."

Is that what Oracle Support will do normally? How to complaint the supporting staff?

Samson Fu

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center