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Cutover issue while checking ICM status

edited Sep 26, 2018 2:56AM in Install, Upgrade, Clone, Patch - EBS (MOSC) 5 commentsAnswered

We are performing the cutover and we see its failing at checking the status of the ICM at the very beginning with the below error:

[STATEMENT] Waiting for concurrent requests to complete so ICM can be shut down for cutover.

    [STATEMENT] Number of concurrent requests currently running: <1>.

    [STATEMENT] [START 2016/05/07 12:28:02] Check if ICM is running

    [STATEMENT] ICM status cannot be determined.

    [STATEMENT] [END   2016/05/07 12:28:03] Check if ICM is running

    [UNEXPECTED]Error trying to find the status of ICM

    [UNEXPECTED]Error occurred waiting for ICM to go down

    [UNEXPECTED]Cutover phase has failed.

Cannot complete applications logon. You may have entered an invalid applications password, or there may have been a database connect error.

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