Siebel Business Process & Functionality (MOSC)

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Siebel CTI: Formatting Phone Numbers

edited May 17, 2016 5:00AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered

Siebel IP2013

Siebel CTI

Formatting Phone Numbers for MakeCall command.

We are currently using the macro {@Phone:PhoneTypeLookup} it is returning +4712345678 and sending this into the CTI system.

I would like to remove the + sign and add 00 instead.

I have tried some approaches with DialingFilter.Rule and some raw formatting in the Command Data Parameter, but all attempts have failed.

Any tip would be appreciated.

Thank you in advance

with Regards

Filip Poverud

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