Hyperion Financial Close Management (FCM) (MOSC)

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ARM Email - Action Required

edited May 20, 2016 5:01AM in Hyperion Financial Close Management (FCM) (MOSC) 1 commentAnswered

Hi,

We are implementing ARM 11.1.2.4.100 version.

Prepares and Reviewers both get email notification. The email received by Reviewers have "Approve Reject" hyperlink. When reviewers click on it, it creates a new email and then email is returned as undelivered. The Approve Reject hyperlink does not take user back to ARM. On previous version of ARM, it used to go back to ARM reconciliation that needs to be approved.

Is this how it should be working on 11.1.2.4 version? Or do we have configuration error that we need to fix in SOA or somewhere? Has anyone encountered similar issue? Please let me know if you were able to resolve it.

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