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configuration tab in create SR| Where is the problem is greyed out.

edited May 20, 2016 5:00AM in Using the My Oracle Support Portal (MOSC) 5 commentsAnswered

In the create SR area of MOS, when does the configuration tab in the 'Where is the problem?' section appear?

I have users who have one SI who the configuration tab is available along with the hardware and software tabs. They only have one SI.

I have others users whose configuration tab is greyed out. They have 2 or more SIs.

Why is this?

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