Payment Void in CM over month-end
Hi Experts,
We are implementing Oracle Cash Management 12.1.3. We have a question about voids.
We are following advice in note: R12 Reconcile Voided Payment (Doc ID 2041097.1), which we have tested and works fine. When a payment is reconciled to a statement line, and then is returned a few days later, the user is advised to unreconcile the payment first, then void it. We then match the two statement lines together and clear them.
We have a question about what happens when a payment is voided over month-end. So at month-end our Cashbook team have finalised the month-end bank reconciliation, and reported it. But then a payment is returned after month-end (for a payment issued before month-end). Advice is to unreconcile this - but we cannot as month-end bank reconciliation has been completed and signed off. If users did as advised, then they would have to redo the month-end paperwork, which is laborious for them.