Procurement - EBS (MOSC)

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Buyer receives ASN notification, receiving dept cannot populate ASN to receive against, cannot find

edited May 30, 2016 10:20PM in Procurement - EBS (MOSC) 4 commentsAnswered

The buyer has the ASN notification from the supplier.  The receiving clerk is unable to find ASN#, and in both the iSP internal view and external view, we cannot find the ASN# created.  What would cause this?  If the supplier cancelled the shipment, wouldn't the record still show?  thanks!

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