Replace item number on the same SN
Hi,
I have a request to make a mass update on 250k instances:
Need to replace new item number on the same SN :
Example : SN111 with P/N : 456 is owned by XXX customer in status "Installed"
I have created new instance SN111 with P/N : 456new owned by YYY in status "Created"
Need to :
1. Exiting PN : Change status from "Installed" to "Return to be replace"
2. New PN: Change status from "Created" to "Advance Replacement"
3. Change owners from XXX to YYY
3. Change contract details
4. Change contract billing.
5. don't need to ship any SN.
I know there is a process in OM (Just after ship confirm) which does it all, and does it very good...