MetaSolv Solution Patch 23291705: MSS 6.2.1.b1039 - HOTFIX for TN Search Functionality
Hot fix patch available to download from the MOS site.
We have identified a break in patch set (6.2.1.b1039,) for the TN search functionality, and a hot fix was made available:
Patch 23291705: MSS_6_2_1_1039_HOTFIX_PSR_TN_SEARCH_FETCH_ISSUE_WITHOUT_CATE_SUBCATE_UPDA
The problem was found internally and no SR was submitted for the issue.
Find more information in the following readme section.
Regards,
Mits Tanikawa
Oracle Software Support
EMERGENCY FIX (E-FIX) README v6.2.1.1039
Bug Number | Files Delivered | Component | Notes |
23291405 | ordpsr.pbd | ORDPSR | [Problem] In the PSR Order window, when the user tries to assign a Telephone Number from the TN Assignment window, the application is not returning the TNs that does not have Category & Subcategory values defined in the Telephone Number inventory window. |