Field Service - EBS (MOSC)

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BP assignment

edited Jul 22, 2016 2:48PM in Field Service - EBS (MOSC) 4 commentsAnswered ✓

Hello Team,

I would like to confirm regarding the logic works behind which makes Business process get populates on FS debrief form. To help you to explain me would like to add here that on SR form, with the help of profile option "Service: Charges - Default Business Process from SR" (YES) we can able to default the BP as per SR type which I completed and with this Setup I restrict the SACs for the Business process respectively

Now I have created few parts charge lines (Estimates) with default business process selection (BP) as per the above mention profile option then assigned the task and when trying to debrief (via HTML form) after login with the technician's account I found as soon as I hit "Add another row" or 'Assigned parts" button the BP is coming same which is on the SR form. Please advice is it a seeded functionality which works on the debrief form also just like SR form as per the profile option

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