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Output Post Processor (OPP) performance issue

edited May 26, 2016 12:07AM in Performance - EBS (MOSC) 1 commentAnswered

To find the "Root Cause" for OPP (java) processes consuming High CPU.  Most of the time it is due to un-optimized "Template Code" that causes slowness. This document helps to identify the "Template code" that could be the potential cause. It could be either Standard Template Code (provided by Oracle) or Custom (designed by in-house team).

This document provides "5 Step Process" that helps to identify the the "Template code" that could be the potential cause. It also guides on How to go about resolving it.

To resolve, one needs to collect all the required details mentioned in this guide to isolate/identify the report (Template Code) that caused the issue.  Once you identify the "Template Code", you need to take the corrective action to fix it.  If it’s a standard Template code, please engage the respective Support team (i.e. BOM, INV...).  If it’s a custom Template code, one needs to tune it using the guidance provided in the guide.

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