Teleservice - EBS (MOSC)

MOSC Banner

12.1.3 - How do you setup the KB authoring adhoc user so they have an group email address associated

edited Aug 23, 2016 11:26PM in Teleservice - EBS (MOSC) 2 commentsAnswered ✓

We keep getting critical alerts for notifications that cannot send as the group does not reflect an email address on the adhoc user that is being sent the KB authoring notification.

Datacenter requests I add an email address to the group, which I did, but the email address is still not defaulting onto the adhoc user being issued.  How is this controlled?    I have reviewed the KB and WF document and there is nothing specific on this. 

Ideas?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center