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After Upgrading a Siebel CRM from v8.1.1.7 to v8.1.1.14 several servers won't start - error - NSS -

edited Jun 14, 2016 8:24AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered ✓

Hi All,

Hoping someone can help.

After Upgrading a Siebel CRM environment from v8.1.1.7 to v8.1.1.14 several servers won't start - error are:

  1560: [TCPIP-client] Read() descriptor = 360 NameServerLayerLog Error 1 0000000257560f94:0 2016-06-06 19:18:53 Unable to connect to the gateway server.

- NSS - ErrCode 5009  SysErr 0


SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store

More detailed logs below:

NameServerLayerLogError10000000257560f94:02016-06-06 19:18:53Unable to connect to the gateway server.

GenericLogGenericError10000000257560f94:02016-06-06 19:18:53NSS - ErrCode 5009  SysErr 0 

NameServerLayerLogInfo30000000257560f94:02016-06-06 19:18:531560: CSSNSClient::Unlock(), lockTime:0.000000 msecs, m_nLocks:1,m_tid:1560

NameServerLayerLogInfo30000000257560f94:02016-06-06 19:18:531560: CSSNSClient::Unlock(), lockTime:38.809402 msecs, m_nLocks:0,m_tid:-1

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