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Mozilla Firefox Certificate error when trying to access MOS (My Oracle Support) over a proxy

edited Jun 15, 2016 5:34AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Hello everyone,

this is Leonard Constantinescu from the Oracle HUB.

I would kindly like to ask if any of you have experienced a Certificate Error when trying to access MOS (My Oracle Support) using Mozilla Firefox.

I've been contacted by a customer claiming that they are unable to access MOS due to an error related to the browser's certificate.

The error code is: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

Unfortunately I have the error's details in german given the client's location.

Can anyone please advise on this matter?

Thank you very much in advance.

---

Best Regards,

Leonardo Constantinescu - Technical Support Engineer

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