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Prevent invoicing for damaged goods in sales order cycle

edited Nov 13, 2018 2:09AM in Distribution - JDE1 (MOSC) 2 commentsAnswered

In Sales order processing we have ship confirmed  10 items ,after delivery to customer it was observed that 2 items got damaged.now we need to invoice only for 8 items but not for 10 items and create another credit order for damaged 2 items.

what is the best way to handle this situation.

Thanks in advance

vemuri

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