Unable to connect to database from Reports Builder

Hi All,

I am unable to connect to Database from Reports Builder.

It gives me following error,

It is not connecting only with this database.

For other database credentials ,It is working fine.

Please help me how to solve this issue.

I tried using putting SID and removing SID.Its not working anyway.

My TNS names is:

  EBSNEW =

     (DESCRIPTION=

       (ADDRESS_LIST=

         (ADDRESS=(PROTOCOL=TCP)(HOST=10.40.81.78)(PORT=1532))

       )

       (CONNECT_DATA=

         (SID=EBSNEW)

         (INSTANCE_NAME=EBSNEW)

       )

  )

 

  EBSUPD1=

  (DESCRIPTION=

  (ADDRESS=

  (PROTOCOL=tcp)(HOST=ebsupdld016.mvt.com)

  (PORT=1532))

  (CONNECT_DATA=

  (SERVICE_NAME=EBSUPD1)

  (INSTANCE_NAME=EBSUPD1)

  )

  )

I tried either ways.Pls help

Regards,

AA