Siebel Business Process & Functionality (MOSC)

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SWECmd= ExecuteLogin via Proxy and Load-Balancer, throws blank page in IP2015.

edited Jul 21, 2016 5:06AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered

Hi,

Customer uses Siebel 15.5.

His architecture is,

  Client(Browser; https) <-> Proxy(http) <-> Load-Balancer <-> Web/SWSE

When he use ExecuteLogin, white page appeared. (https://{Proxy}/{app}/start.swe?SWECmd=ExecuteLogin&SWEUserName=SADMIN&SWEPassword=SADMIN)

As per additional investigation,

- He can open Siebel Login Page, and login without any problem. (https://{Proxy}/{app}/)

- Due to analyze packet, URL for redirect contains {LB} hostname instead of {Proxy}.

- When he accessed Load-Balancer directly (Client(Browser; https) <-> Load-Balancer <-> Web/SWSE), he can login and display homepage correctly.

- I found "SWECmd= ExecuteLogin, throws blank page in IP2014 OpenUI (Doc ID 1966953.1)". But as he can login when accessing Load-Balancer directly, this doc is not applied.

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