Value Chain Planning - EBS (MOSC)

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Inventory Optimization not honoring service levels set at item level

edited Sep 8, 2016 5:00AM in Value Chain Planning - EBS (MOSC) 1 commentAnswered

When reviewing IO results using the horizontal plan all service level target values are the value specified in the Plan Options.  A service level set was associated with the plan and item level values were entered.  However these are not honored.

I found a KB article for a similar problem of not honoring service levels at a category level (Doc ID 2008038.l1).  Does the patch specified in this document need to be applied for IO to honor service levels at the item level too?

Regards,

Bill

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