Usage tracking in Service Contract - Use of counters
Hi
The requirement is to track the usage of a service and bill the actuals (eg: $10 each document).
Can I achieve the same functionality with Usage lines and Counters in Service Contracts? What are the setups required
I learned from Oracle that we need Installed base licensed to use counters. How do I create a counter instance without using Item instances?
Any help is appreciated.
Note:We are not planning to maintain any item instances.
Thanks
Mithun