Trying to follow Doc Id 1556785.1, but the patch for my database PSU isn't listed
I'm running 11.2.0.3 PSU 5 on Oracle Linux 5 update 3 x64 and I need to apply patch 22757364 or 12979199
step 4 sub Section 5 says:
If the patch for your release is unavailable for download or needs a password, or if you experience any issues applying this patch, please contact the E-Business Patching Community for assistance.
Is there a way to get this patch released for my platform and database version? Would I be better off opening an SR?
Thanks
Louis