AR transaction created during cust_account_id merging
Dear all,
AR > Customers > Account Merge
While the concurrent request 'Customer Merge' is running,and user create a new AR transactions.
1)Request:
ACTUAL_START_DATE = 2016/6/23 17:10:44
ACTUAL_COMPLETION_DATE = 2016/6/23 18:09:26
2)Transactions:
ra_customer_trx_all.creation_date = 2016/6/23 17:38:15
3)Run request 'Subledger Period Close Exceptions Report'
There shows a unprocessed transaction,and SOLD_TO_CUSTOMER_ID & BILL_TO_CUSTOMER_ID is 4420479,it had been merged.
4)cust_account_id = 4420479 can't found in hz_cust_accounts
How to solve?
Thank you.