Arrears When Changing Plans
We are on 12.1.3 and have Oracle Payroll and Oracle Standard Benefits. There are several employees that have arrears balances for a particular medical plan. During open enrollment, if the employee changes plans, how will payroll know to collect the arrears balance that exists on the previous plan? I'm not sure of what the best practice is when handling arrears balances or if there is a process for doing so with Oracle. I am newer to Oracle Payroll and need input from others on how they are handling these situations. I would like to avoid manual processing if at all