Rejected invoice not getting into initiated status after AP Invoice Approval Workflow Concurrent Pro
Hello All,
To Start off the Invoice Approval Workflow concurrent program routes the Invoice for Approval but if for some reason the Approver rejects it the rejected invoice when fixed by the user is not getting picked up by the Invoice Approval Workflow concurrent program.
The user have to go into the AP Invoice workbench query the invoice and then do Action> Initiate Approval only then the AP Invoice Approval status changes to initiated. This is a big problem because there is no standard FYI Notification to the user informing them about the rejection by the approver. This means every time the user have to run the Invoice Approval Status report to find out about the rejection and then act on each individual invoice rejection.