How do you apply a credit memo to a debit memo?
We had a user create a debit memo in error a couple of months ago. She wants to apply a credit memo to reverse it. So, she is trying it first in a test instance and she created a debit memo. Then to apply the credit she did the following:
Brought up the debit memo in the Transactions form.
Went to Actions=>Credit
Clicked Credit Balance
She got a pop-up form stating "The balance of the transaction has been credited. Please save your changes and complete the credit memo."
She clicked OK on the pop-up and in the Type field chose Credit Memo and clicked ok.