Customizing Merge Functionality
Hi,
Currently we are working on Siebel to SFDC Integration project.
Right now, if a contact gets deleted in siebel then we are sending a delete request to SFDC, which will results in contact being deleted from SFDC; which is working fine(We have written a script on preDelete even of the Contact BC to achieve this).
Now, on the similar lines, when a contact merge is performed then , the deleted contact should be also be deleted in SFDC too. But that code in PreDelete Event on Contact BC is not firing up.