Invoice attachments are not visible via the Invoice Approval workflow notification

Hi all,

Our client is experiencing issues when trying to open attachments that are saved on the invoice, as the attachment defaults to "OADownload.jsp" and not the file name, eg invoice.pdf.  This happens when they receive an invoice approval workflow notification and they follow the links to the additional invoice details and then view the attachments on the invoice.

Has anyone else experienced anything similar?  If so, how was it resolve?  Was it a local network issue or with Oracle eBS.

Thanks,

Amanda.