Siebel Business Process & Functionality (MOSC)

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Long Execute Time for 'GetLinkItemValues'

edited Dec 16, 2016 12:07AM in Siebel Business Process & Functionality (MOSC) 6 commentsAnswered

Hi,

We are seeing performance issue when clicking on Customize button. On average, it takes more than 20 sec to be navigated to  eConfig View.  Checking on logs, majority of the execution time is spent on  GetLinkItemValues method and there are 12098 SQL calls to Cfg ISS.

Business Service 'Configurator Service' invoke method 'GetLinkItemValues' Execute Time: 20.614 seconds.

Business Service 'SIS OM PMT Service' invoke method 'Reconfigure Product Instance' Execute Time: 26.556 seconds.

Is there a way to improve the performance of this method?

Thanks

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