Financials for India - EBS (MOSC)

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FDM Login Hangs with "Processing Please Wait"

in Financials for India - EBS (MOSC) Question

We are facing issue in FDM Login. Information as below:

- Login into FDM version 11.1.2.3.500 see at windows Task manager COMJNIBRIDGE.EXE services hangs and FDM login taking too much (4-5 minutes) time. This is intermediate issue, some time its work fine and some time too slow.

Below things we checked and verified:

- same issue available from FDM client and web client.

- same issue available from  Native or ADID or Admin or Non-admin user.

- same issue available when testing from server or from client machine.

- In FDM Load Balance Config --> edit the HSS Authentication Provider --> "Test connection" button

     Return "Connection Successful" message but taking same time as login from web client or login from server web client.

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