Hyperion Financial Close Management (FCM) (MOSC)

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ARM data load failing after one hour

edited Aug 20, 2016 5:00AM in Hyperion Financial Close Management (FCM) (MOSC) 1 commentAnswered

We have an interesting issue for the first time in
v11.1.2.4. The ARM data load is failing after a particular location related
data load goes on for more than one hour. The other locations with lesser data
are working fine. To my surprise, it fails on ARM side with an error that “ERPi
web service is not responding” but the FDMEE process is going on fine. The
services are also up and running fine. The logs do not show any error.

I was wondering if there is some kind of timeout
setting that is causing this issue. Could you please guide on this?

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