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Error setting up MOS credentials (12.1.0.4)

edited Nov 4, 2016 5:00AM in Enterprise Manager Generic (MOSC) 1 commentAnswered

Good morning,

We have a problem of setting up MOS credentials for EM 12.1.0.4

The state of the issue is next:

- EM host has access to *.oracle.com domain and all necessary sites (support.oracle.com, update.oracle.com, login.oracle.com, etc.) are available to the EM host

- there is no proxy

- MOS connection test is fine (Setup/Proxy Settings/My Oracle Support – Test (No Proxy))

- when setting MOS credentials (Setup/My Oracle Support/Set Credentials) next error comes up “Enable to complete network operation against My Oracle Support. Please check connectivity to Oracle Support Site”.

The only errors I see in trace file (%OMS_HOME%\gc-inst\em\EMGC_OMS1\sysman\log\emoms.trc) look like "Caused By: java.net.SocketException: Software caused connection abort: socket write error".

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