Siebel Migration to Cloud from On-Premise
How are patches and upgrades handled ? Is this a manual process using My Oracle Support or through a n Oracle Enterprise
Manager plugin? Is the task performed by the customer?
A)
Patching can be done to the Siebel CRM application in two ways
–
1.Applications:-
For the Applications portion, customers can manually download a patch from My Oracle Support/Automated
Release Update and apply it in the same manner they do today with On-Premise.
2.Tools
There are plans to extend Enterprise Manager as a tool for this process
Customers will be responsible to manage and maintain their environments the same as they do today with their On Premise