Install, Upgrade, Clone, Patch - EBS (MOSC)

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Unable to connect to My Oracle Support. Please enter a valid My Oracle Support userid and password.

edited Oct 4, 2016 5:06PM in Install, Upgrade, Clone, Patch - EBS (MOSC) 15 commentsAnswered

through Patch wizard we are unable to download patches and oracle support userid and password is not getting updated.

Unable to connect to My Oracle Support. Please enter a valid My Oracle Support userid and password. Please also check if the Web Proxy Setup information is correct.

Request log :

Validating Staging directory '/opatches/ebusiness_patches/developer_requested_patches'

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Calling Patch Download Program for Patchlist.... [Aug 9, 2016 12:39:29 PM]
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Patchlist: 23335336 Platform: 226 Languages: 

Validating Staging directory '/opatches/ebusiness_patches/developer_requested_patches'
Final bug list: 23335336
----------------------------
Beginning patch download ...
----------------------------
WEB_PROXY_HOST:null
WEB_PROXY_PORT:80
WEB_PROXY_BYPASS_DOMAINS: ghdebs02lss.hdsupply.net

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