Service contracts not renewed with weird Contracts Alert log/output file
Hi Team... I am getting a difficult time trying to renew service contracts. We defined a very basic Condition where the Contract Category = Service Agreement.
It is set to get contracts with 10 days prior expiration dates.
The Process definition used is OKC Renewals with the parameter for Contract ID set only (that is the only one required)..
The date assembler is picking it up correctly and ready to renew. But when we run the WFBP with Contract Alert this is what we are getting for all the contracts that are supposed to renew...
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Calling OKS_RENEW_CONTRACT_PVT.RENEW_CONTRACT