Procurement - EBS (MOSC)

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Open PO attachment in PDF format from Outlook ends in error

edited Sep 3, 2016 5:00AM in Procurement - EBS (MOSC) 1 commentAnswered

Because of Oracle standard notification does not inform Requester when Purchase Order created from Requisition has been approved, we have done our WF customisation to include new notification upon PO approved, embedded with a copy of PO document in PDF format.  However when requester opened the file, it gives the following error message.

"Adobe Reader could not open 'PO_xxx_xxx_0_US.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

This issue only happens on certain Operating Units only.

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