Payables and Cash Management - EBS (MOSC)

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Dummy payments made but the amount still appears in GL report . Is there something missing.

edited Sep 16, 2016 4:43PM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered

The Customer made a payment and ran  the GL report today and extracted the data for supplier . He expected these transactions to have now cleared from the report following successful dummy payment and that they are no longer reported in AP Open Items, he finds they continue to remain in GL report and asks us what is the process to have these removed?  Please help, i am new to finance. We work on 11.5.9 version. Are some steps missing that he forgot to do . How would these transactions not appear in GL as he thought after the payments

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