Campus Solutions - PSFT (MOSC)

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Charge priorities on student financials

edited Sep 3, 2016 5:00AM in Campus Solutions - PSFT (MOSC) 2 commentsAnswered

I would like to understand how the charge priority on Student financials works. We have a situation where students have paid via an online payment gateway and the full amount of monies paid have not interfaced to SIMS. The amounts are being reduced and we cannot see the difference on the student account. The full amount has come into our bank statements via the payment gateway so the payment gateway is not the problem. The allocation of the monies on SIMS seems to be causing the issue. Can someone please help.

Thanks

Yogini

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