How to fix this QA Check error: Product SSL effectivities should be within sub line effectivities
I have a service contract which the users have, unwisely, opened for update. Now it does not pass QA Check and I cannot see why.
There are 2 errors:
1. Complaint about the top-level billing schedule?
1, Service Stream level effectivities should be within line effectivities.
The top line's start_date is 01-MAY-2016. The top line's billing schedule's start_date in the stream level is 01-JUN-2016.
The top line's end_date is 30-APR-2021. The top line's billing schedule's end_date in the stream level is 30-APR-2021.
I see nothing in the billing stream that is not within the date parameters. Any clues about what is wrong?