How to enter a Credit Card Receipt manually with "No Remittance" and "Direct" clearance
We have to enter a credit card receipt using both:
1. Manually at receipt Workbench in AR, and
2. Through Sales Order as Prepayment
And we want to capture Credit Card information in Oracle Receipt's standard fields. But when I create a RECEIPT CLASS with creation method of MANUAL, the credit card option is not enabled on the receipt entry form.
Currently, we are keeping Credit Card information on DFF on receipt Header. So we have two issues:
1. Credit Card information is not being populated in the Oracle's standard fields
2. When the receipt is entered though Order Entry form via prepayment; users will have to open the receipts in AR and fill the Credit Card information at the receipt Header DFF. It costs us a lot of time; and customer serving time is critical to our business.