Oracle Auto Service Request (ASR) (MOSC)

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Why do I get these 'Oracle ASR: Action Required - Activation is Pending' emails?

edited Sep 16, 2016 5:00AM in Oracle Auto Service Request (ASR) (MOSC) 1 commentAnswered

Periodically I get a blast of several emails with the subject: 'Oracle ASR: Action Required - Activation is Pending'

Example:

From: no.reply@oracle.com [mailto:no.reply@oracle.com]
Sent: Thursday, September 08, 2016 12:54 PM
Subject: Oracle ASR: Action Required - Activation is Pending

Oracle Auto Service Request (ASR) activation for the following asset(s) is Pending.

Hostname: u2exxx
Serial#: 1241x

To complete the activation process please login to My Oracle Support. (Use the menus - Systems... Assets).

For detailed instructions, please refer to:
How To Manage and Approve Pending ASR Assets In My Oracle Support (Doc ID )1329200.1

Assets with a Pending status require approval in My Oracle Support. Note, to approve an ASR Pending activation, your My Oracle Support account must have the administrator privilege for the Support Identifier associated with the asset.

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