Distribution - JDE1 (MOSC)

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Issue in back order

edited Sep 20, 2016 5:00AM in Distribution - JDE1 (MOSC) 1 commentAnswered

I've customer with below setup in customer billing information.

back order=Y

partial order shipment=N

Partial shipment=N

Item 1= Allow backorder, Item2(Free good)= Allow backorder (setup in IM, IB)

When there is no quantity in item2, our expectation is the entire order (item 1 and item 2) should get back order, but here only item 2 alone gets backordered? why?

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