Order Management - EBS (MOSC)

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Drop ship order with ATO Item

edited Mar 14, 2017 3:30AM in Order Management - EBS (MOSC) 14 commentsAnswered

Hi Experts,

Our business has experiencing the issue with ATO item, Drop ship order :4000010 respective line stuck with Booked status, if we progress the order manully moving "Suplly eligible"  and "Awaiting receipt"status.

For standard item it is working perfectly, after booked, immediately it is changing to "Awaiting Receipt status" automatically.

User expecting to progress automatically for ATO item as well.

We have checked the master item setups every things looks fine for ATO item, please advise if i'm missing to check any other setups or something, to fix this.

Kindly advise.

Regards<

Nagesh

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