Retail Point-of-Service Solutions (MOSC)

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Void Items in a Shipping Document

edited Oct 7, 2016 10:14AM in Retail Point-of-Service Solutions (MOSC) 2 commentsAnswered ✓

Hi All,

I'm curious if someone has ever faced the same problem we are having with a customer on Xstore version 6.5. If I create, for example, a Store Transfer with several items and save this document I can see the ON_HAND and SHIPPED bucket_id's in the inv_stock_ledger_acct. Which is correct!


But when I open the saved Shipping Document and Void a certain item and save this document again the ON_HAND and SHIPPED values remains exactly the same. Which is not correct! When I void an item I expect the stock to be added with the original QTY before the VOID. At this point the stock of the voided items doesn't match anymore when this shipping document is being processed.

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