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Demantra Return History collection and how it is handled

in Demantra Solutions - EBS (MOSC) Question

Hi,

I want to to understand the return history flow of Demantra. I understand that it can be collected from standard collection request but I don't know how it is handled in Demantra? like what tables it populates etc.

Consider a case where we sell 100 items. 20 are returned and customer ordered another 20. Now in Demantra, how much will be the demand 100+20 or just 100.

Please share any helpful material for understanding Demantra Return History flow.

Thanks

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