WORKFLOW_REJECT service failure
While trying to reject a document, the following error is thrown:
Unable to send mail to contributors. Unable to execute service method 'prepareMailForStepUsers'. The error was caused by an internally generated issue.
These are the traces for the event:
!csUserEventMessage,pravi1,localhost:16200!$ intradoc.common.ServiceException: !csWfContributorMailError!csUnableToExecMethod,prepareMailForStepUsers
services/3 09.21 03:15:50.961 IdcServer-504 *ScriptStack WORKFLOW_REJECT
services/3 09.21 03:15:50.961 IdcServer-504 3:prepareMailForStepUsers,dID=1573937,dDocName=D_1340614
services/3 09.21 03:15:50.961 IdcServer-504 at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2176)
services/3 09.21 03:15:50.961 IdcServer-504 at intradoc.server.Service.buildServiceException(Service.java:2402)
services/3 09.21 03:15:50.961 IdcServer-504 at intradoc.server.Service.createServiceExceptionEx(Service.java:2396)
services/3 09.21 03:15:50.961 IdcServer-504 at intradoc.server.Service.createServiceException(Service.java:2391)
services/3 09.21 03:15:50.961 IdcServer-504 at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:102)