Depot Repair - EBS (MOSC)

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Create SR/SO from OM RMA Lines not creating Service Order

edited Oct 5, 2016 5:00AM in Depot Repair - EBS (MOSC) 2 commentsAnswered

Create SR/SO from OM RMA Lines creates the SR for the item that is received but doesnt create the Service order on the serial number that I received.

When I manually ope the above SR, and click save then it creates a Service Order either by creating an instance or by showing the pop-up Add to IB or Save as-is.

Any specific setup is needed for the Service order to get created?

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