Channel Revenue Management - EBS (MOSC)

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FAE is not updating earned accrual for Credit Only Order type

edited Oct 11, 2016 5:00AM in Channel Revenue Management - EBS (MOSC) 1 commentAnswered

Hi,

FAE is not updating the earned accrual amount of a supplier ship and debit accrual offer for a credit only order line(no receipt of the returned qty). The utilized amount for the negative accrual is updated but the earned amount is not updated even after the credit memo is successfully generated in AR and FAE run with the Repost Failed GL Posting' set to Yes.(Steps in Note: 2076444.1 does not seem to work).

The profile option OZF: Create GL Entries for Orders is set to Shipped and OZF: Accrual Flag Attribute is null. Please help as to what could be reason. Thanks!

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